Wally’s strives to deliver high quality products and reliable shipping to our clients, while ensuring overall customer satisfaction. Wally’s will accept unopened bottles up to 60 days after purchase with a receipt. In store returns are eligible for store credit. Reimbursement to a credit card are at management's discretion. Due to California state law, we cannot issue cash returns. Please note that returns are subject to a restocking fee. If you have any questions as to whether you can return an item, please contact our Customer Service Department at 1-888-9-WALLYS.